7 Week Temporary Opportunity | Global Company | Monday - Friday | $33-35 p/h + Super | ASAP Start

YOUR NEW ROLE

• Promptly handling a high volume of inbound customer calls and managing customers’ enquiries, complaints or feedback via phone and Email.
• Responding to enquiries and/or complaint investigation by assisting in the gathering of information and opening cases in Salesforce
• Following up on missing/delayed orders
• Identifying and assessing customers needs to ensure satisfaction
• Escalating product safety issues, or issues of commercial sensitivity including trends
• Work proactively and collaboratively with internal departments to deliver the highest standard of customer service.

WHAT YOU NEED TO DO NOW

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV to kristina.neves@hays.com.au
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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