Customer Service Representative

at  IMED

Looking for a fulfilling career opportunity? Look no further! We’re seeking dedicated individuals to join our I-Med Contact Centre Team in Newstead, QLD, starting at the end of April. Opportunities for Permanent Full-time and Part-time positions (min 3 days per week), Monday to Friday, operating from 8:00 am to 5:30 pm.
As part of Australia’s largest medical imaging company, you’ll play a vital role in our team, assisting with various tasks related to radiology services. From handling inquiries to scheduling appointments, you’ll be at the forefront of providing support to patients and referrers across the country.

EXCITING PERKS OF JOINING OUR TEAM:

 Comprehensive paid training: Receive thorough training over a 6-week period on medical imaging procedures and customer handling skills.

• ️ Flexible work arrangements: Enjoy work-life balance with options for hybrid work from home after 6 months.

 Internal career progression: Opportunities for growth and advancement within the organization.
喙 Employee benefits: Access to salary packaging options, discounted health insurance, fitness perks, and more.
What qualities are we looking for in our ideal candidate?
 Excellent communication skills: Ability to listen, empathise, and engage with people from diverse backgrounds.
 Resilience under pressure: Keep calm and composed in demanding situations.
 Openness to learning: Willingness to adapt to new skills and changes in the workplace.
 Strong multitasking abilities: Navigate computer systems efficiently while attending to various tasks.
 Attention to detail: Ensure accuracy and precision in all aspects of your work.
 Solution-oriented mindset: Approach challenges with a problem-solving attitude.
欄 Team player: Collaborate effectively with colleagues to achieve common goals.
Part time applicants must be available for full time hours in training for the first 4 weeks
Ready to take the next step in your career? Submit your application now and join our dynamic team in Newstead!
Want to know more about I-MED? Check out our social media pages:
Website: https://i-med.com.au/
LinkedIn: https://www.linkedin.com/company/I-MEDRadiologyNetwork

ABOUT US:

I-MED Radiology Network is one of the largest providers of medical imaging in the world, operating 250 clinics and performing over 6 million patient procedures annually across Australia. With over 350 doctors and 4,000 staff actively sharing clinical knowledge and expertise, we ensure a consistently high level of service across all our clinics. We recently expanded our clinic network across the Tasman with the acquisition of Hamilton Radiology and Midland MRI in New Zealand’s North Island in 2022.
We welcome applications from candidates with Australian or New Zealand citizenship/permanent residency. I-MED Radiology Network is an equal opportunity employer committed to diversity and social inclusion. We encourage applications from culturally and linguistically diverse backgrounds, including Aboriginal and/or Torres Strait Islanders, people with lived experience of disability, and people who identify as LGBTI+. Join us to make a meaningful impact in the lives of patients across Australia! Apply now to be a part of our team

Please refer the Job description for details