Customer Service Representative

at  Infosys

San José, Provincia de San José, Costa Rica -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate10 Jul, 2024Not Specified11 Apr, 20241 year(s) or aboveCosta Rica,Email,Mep,SponsorshipNoNo
Required Visa Status:
CitizenGC
US CitizenStudent Visa
H1BCPT
OPTH4 Spouse of H1B
GC Green Card
Employment Type:
Full TimePart Time
PermanentIndependent - 1099
Contract – W2C2H Independent
C2H W2Contract – Corp 2 Corp
Contract to Hire – Corp 2 Corp

Description:

THE JOB ENTAILS SITTING IN A CUBICLE AS WELL AS WORKING WITH A COMPUTER FOR EXTENDED PERIODS OF TIME. MUST HAVE THE ABILITY TO COMMUNICATE BY TELEPHONE, EMAIL OR FACE TO FACE WITH THE CLIENT. CANDIDATES MUST BRING THE ORIGINAL DOCUMENTS OF THEIR COMPLETED EDUCATIONAL BACKGROUND ON THE FIRST DAY OF INDUCTION (HIGH SCHOOL DIPLOMA, MEP OR HIGH SCHOOL CERTIFICATION)

Note: Applicants for employment in Costa Rica must possess work authorization which does not require sponsorship by the employer for a visa.

Responsibilities:

RESPONSIBILITIES:

  • Utilizing applications, tools, office packages and soft wares as needed appropriately
  • Working with KPIs and striving to exceed them to delight customers
  • Sales pitch and recommendations for products or services that may better suit client needs
  • Learning and innovation through training and continuous improvement sessions


REQUIREMENT SUMMARY

Min:1.0Max:6.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Diploma

Proficient

1

San José, Provincia de San José, Costa Rica