Customer Service Representative Italian (m/f/d) - 100% Homeoffice

at  Majorel Mnster GmbH

Work form home! – New opportunities for you just one click away.
No complicated application or any travel expenses for you.
You are looking for a new Job and working from your home (anywhere in Germany) sounds good to you? Then this is the perfect match!

What you get

• 100% Homeoffice in Germany
• We provide you with the equipment you need
• Certified product and communication training as well as ongoing on-the-job coaching and qualification – all online
• A basic salary of 2,210€ gross
• Integration in an international team, multicultural environment
• Good development opportunities within the company
• Talent development program
• Contactless interview and contract process
• Attractive discount cooperation partners for Majorel employees (like fitness, fashion etc.)
• Feel Good Management
• Several Employee events throughout the year
• Bike Leasing partner

Your profile

• Excellent Italian language skills (spoken and written) and very good English skills
• Service oriented, patient and friendly manner
• Professional communication skills and accordant soft skills
• Experienced in using Internet search engines and Search Marketing platforms as an advantage
• Good PC skills (usage of Internet browsers and Microsoft Office products)
• Technical affinity

Your challenge

• Handling telephone-, (Pre- & Post-Sales level, issues about campaign management or editorial guidelines, requests related to accounts / billing statements, etc.)
• Performing pro-active customer call-backs
• Acquisition of responsibility for a unique customer and intensification of customer loyalty
• Management and Optimization of customer accounts / online search marketing campaigns on a pro-active level
• Identify optimization leads and transposition of up-selling opportunities

About TP
Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
With nearly 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment

Please refer the Job description for details