Customer Service Representative (m,f) German Hybrid remote
at Personalbro U Herrmann
Lisboa, Área Metropolitana de Lisboa, Portugal -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 22 Jul, 2024 | Not Specified | 28 Apr, 2024 | N/A | Poker,Sports | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
REQUIREMENTS:
- Willingness and flexibility to work in shifts
- German language C1 level, at least
- English language skills to a business standard
- Excellent written and verbal skills as well as high interpersonal skill level
- Calm manner and able to work under pressure and be confident in answering a wide range of customer enquiries
- Ability to perform well in a multi-task/cultural and ever-changing dynamic environment
- A flexible, creative and driven personality
- General computer knowledge (MS Office, Internet)
- Interest in Sports, Casino and Poker products would be a benefit, relevant training will be provided
- Workng schedule: shift rotation 24/7. 40 hours a week.
How To Apply:
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Responsibilities:
- Addressing customer inquiries through various channels such as chat, email, and phone, encompassing queries related to products (sports, casino, poker) and cashier operations
- Evaluating specific concerns and implementing necessary measures to fulfill customer requirements
- Collaborating with teams across different locations with aligned goals
- Reporting system irregularities and customer-facing issues to the appropriate department
- Familiarity with Standard Operating Procedures (SOP) and commitment to high-quality service delivery.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospital/Health Care
Pharma / Biotech / Healthcare / Medical / R&D
Customer Service
Graduate
Proficient
1
Lisboa, Portugal