Customer Service Representative - Penrose
at AA New Zealand
Auckland City 1021, Auckland, New Zealand -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 25 Jul, 2024 | Not Specified | 01 May, 2024 | N/A | Roadside Assistance | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
ABOUT YOU | MŌU
- A people person with proven customer service experience who is passionate about helping customers
- Has the ability to remain calm and de-escalate situations when required
- Excellent communication, listening, and reasoning skills
- Strong organisational and computer skills.
Responsibilities:
As a part of our 2023 CRM Contact Centre award-winning team you will directly assist in mobilising our members; creating solutions, sharing expertise and thinking quickly to keep New Zealand moving.
- Assist members and non-members with their enquiries relating to AA Roadside assistance, battery service and AA membership
- Identify the caller’s needs and proactively find a solution for them
- Refer and promote products and services that meet the customer’s needs
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Other
Customer Service
Graduate
Proficient
1
Auckland City 1021, New Zealand
