Customer Service Representative

at  Randstad

The company
A well known Contact Centre in Levin are seeking extra support to cover their busy spell over the next 6 months. A fun, dynamic and team focused working environment with supportive management! This Company has a warm and inviting office & are on the look out for 4 new staff members to join their processing team.
The role

Support the company with general customer service duties such as:

• Calling customers to ensure the correct information is on orders
• Escalate complex issues to senior team members when necessary
• Processing orders accurately and efficiently
• Update customer information in the database
• Administration and data entry duties
• Supporting existing staff with extra volumes of work

This role is temporary however if you prove your value there are multiple opportunities to go permanent or be extended.

About You

• Experienced customer service representative
• Able to pick processes up quickly & is a quick learner
• Available to start work ASAP ( 15th April )
• Monday - Friday, ideally 8 - 5 ( flexible )
• Provide 2 x valid references
• Hold NZ working rights
• Tech savvy - will be using multiple systems
• Clear MoJ check
• Clear credit

The process

If interested in this role please APPLY immediately - shortlisting will take place over the next few days with candidates completing a video interview and then interviews to be held next week. This is an excellent opportunity that can lead to permanent work within a renowned NZ Brand.

• Role may require basic testing
• This role is office based - no WFH options
• Training for the role is provided

Should you wish to discuss things further then please email me at tara.broderson@randstad.co.nz
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Support the company with general customer service duties such as:

• Calling customers to ensure the correct information is on orders
• Escalate complex issues to senior team members when necessary
• Processing orders accurately and efficiently
• Update customer information in the database
• Administration and data entry duties
• Supporting existing staff with extra volumes of wor

If interested in this role please APPLY immediately - shortlisting will take place over the next few days with candidates completing a video interview and then interviews to be held next week. This is an excellent opportunity that can lead to permanent work within a renowned NZ Brand.

• Role may require basic testing
• This role is office based - no WFH options
• Training for the role is provide