Customer Service Representative - Remote

at  Teleperformance

Overview:
We are looking for talented customer care specialists, passionate about customers to join our team.
Teleperformance is the world leader in customer experience management. You can be a part of our team connecting the biggest and most respected brands on the planet with their customers by providing customer care, customer acquisition, analytics, back-office and other specialized services to ensure positive customer experience. We are the largest interaction expert team in the market, connecting with more than 35% of the world population each year.

• Work collaboratively as a team with a goal to achieve a high-quality standard.
• Ability to connect with customers through conversations and provide needed support
• Build trusting relationships with customers understanding their needs.
• Proactively offer appropriate solutions that create high customer satisfaction.
• Exercise patience and empathy while resolving customer concerns.
• Adhere to our client’s policies, procedures, and industry compliances