Customer Service Representative

at  Robert Half

Growing Company Seeks Customer Service Representative!
Develop your career as a Customer Service Representative in the expanding Non-Profit industry through this exciting opportunity at Robert Half. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This position is based in a dynamic and fast-paced environment. If you’re looking for a long-term contract / temporary position in Staten Island, New York, this Customer Service Representative opportunity could be for you!

Key responsibilities

• Manage incoming telephone calls
• Field and send out send written business correspondence
• You will likely support business development and client referral goals by actively cross-selling and referring customers
• Provide accurate, friendly customer service in a timely fashion
• Customer service and office administrative skills
• Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
• Proficiency with Microsoft Office applications
• Excellent oral and written communications skills
• Experience performing extensive research to resolve complex customer inquiries
• Positive attitude and an engaging businesslike approach
• Demonstrated ability to interact effectively with internal and external partners and clients/customers
• Ability to navigate multiple computer systems and applications
• 2+ years’ experience of demonstrated performance in a goal-driven & customer-focused environment preferred
• Comprehensive knowledge of Microsoft Excel
• Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

If you are a service ‘champion’ who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use

• Manage incoming telephone calls
• Field and send out send written business correspondence
• You will likely support business development and client referral goals by actively cross-selling and referring customers
• Provide accurate, friendly customer service in a timely fashion
• Customer service and office administrative skills
• Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
• Proficiency with Microsoft Office applications
• Excellent oral and written communications skills
• Experience performing extensive research to resolve complex customer inquiries
• Positive attitude and an engaging businesslike approach
• Demonstrated ability to interact effectively with internal and external partners and clients/customers
• Ability to navigate multiple computer systems and applications
• 2+ years’ experience of demonstrated performance in a goal-driven & customer-focused environment preferred
• Comprehensive knowledge of Microsoft Excel
• Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrit