Customer Service Representative

at  Robert Half

If you like the idea of working in a dynamic, rapidly changing customer service department, you might be interested in this Customer Service Representative position via Robert Half. We are seeking an articulate, highly skilled Customer Service Representative who loves building solid customer relationships. This Customer Service Representative position is based in the Centerville, Ohio region and is a long-term contract / contract to permanent employment opportunity. For immediate consideration, call Alison at 937.224.8326.

Your responsibilities

• You will likely support business development and client referral goals by actively cross-selling and referring customers
• Give exceptional customer service in a timely fashion
• Receive and place telephone calls
• Manage the fielding and sending of important written business correspondence
• Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
• Strong customer service and office administrative skills
• Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
• 2+ years’ experience with performing in a goal-driven & customer-focused environment preferred
• Demonstrated talents in communicating and interacting with clients/customers, both internal and external
• Excellent verbal, written, and social communication skills
• Strong proficiency in Excel and other Microsoft Program skills
• Positive attitude and an engaging businesslike approach
• Customer Quotes experience
• Deep understanding of customer service
• Order entry experience preferred
• Strong problem-solving skills
• Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service ‘champion’, we want to hear from you. Submit your resume today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use

• You will likely support business development and client referral goals by actively cross-selling and referring customers
• Give exceptional customer service in a timely fashion
• Receive and place telephone calls
• Manage the fielding and sending of important written business correspondence
• Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
• Strong customer service and office administrative skills
• Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
• 2+ years’ experience with performing in a goal-driven & customer-focused environment preferred
• Demonstrated talents in communicating and interacting with clients/customers, both internal and external
• Excellent verbal, written, and social communication skills
• Strong proficiency in Excel and other Microsoft Program skills
• Positive attitude and an engaging businesslike approach
• Customer Quotes experience
• Deep understanding of customer service
• Order entry experience preferred
• Strong problem-solving skills
• Proven ability to navigate multiple computer systems, applications, and utilize search tools to find informatio