Customer Service Representative
at RTS Distributing Inc
West Valley City, UT 84119, USA -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 25 Jun, 2024 | USD 6000 Monthly | 26 Mar, 2024 | N/A | Communication Skills | No | No |
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Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
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Description:
BENEFITS:
- Bonus based on performance
- Company parties
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Training & development
JOB SUMMARY
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, and is able to remain calm under pressure.
QUALIFICATIONS
- Previous experience as a Customer Service Representative or in a similar role is preferred verbal communication skills.
- Understanding of active listening techniques
- Ability to work well under pressure.
- Highly organized with the ability to prioritize projects and manage time effectively.
Responsibilities:
- Identify the reason for the customer’s, collect relevant information, and provide solutions.
- Refer to premade scripts for a variety of customer service topics.
- Use best practices in customer service techniques to develop rapport and build relationships with customers.
- Meet personal and team goals.
- Attend trainings to maintain up-to-date skills and knowledge.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Proficient
1
West Valley City, UT 84119, USA