Customer Service Representative

at  Sensient Technologies

At Sensient Technologies, we are experts in the science, art and innovation of color and flavor. We are market-savvy and visionary. We are problem solvers. And we will be better with you.
We are looking for a Customer Service Representative to join our team and support the Colors businesses in South Africa. This position is a key member of the Sensient team, where you will be required to push boundaries and add value onsite in the office.

• Order processing within our ERP-system (JD Edwards), e.g. checking order details, order entry, x-references, order acknowledgement
• Respond to customer requests for order changes, delivery status, document requests
• Manage central orders email address; respond to emails, forward emails for other departments to the relevant person/s
• Prepare and email new order summary sheet daily and update order acknowledgement tracker
• Ensure all signed delivery notes are received from our transporter in a timely manner and are saved on the server