Customer Service Representative - Vanfax

at  Vanfax

La technologie de la vitre d’automobile contribue à transformer notre façon de vivre la route. Chez Belron Canada, la maison mère de Speedy Glass, Lebeau vitres d’auto et Vanfax nous prenons cela au sérieux, et c’est pourquoi nous investissons sans relâche pour permettre à nos employé.e.s de réaliser leur plein potentiel.
Belron Canada est fière d’offrir un milieu de travail où la diversité, l’équité et l’inclusion sont au cœur de nos valeurs communes.
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As a Customer Service and Sales Representative, you will take pride in owning the customers experience and ensuring that we have made a positive impact on their day. You will enjoy working with regular customers and partners and making great relationship as you support them. You will be trained to be an expert in your field and confidently deliver an amazing customer experience. You will be glue that makes the administration of the business run seamless. You will work closely with a supportive team and collaborate in a fast-paced and engaging environment.
If you are looking for stimulating work that makes an impact, this is the perfect place to start your career.
Your role at a glance:
You are the first contact with the customer in primarily a call center environment. Your role is to make the customer experience be the best it can be both on the phone, email or in person. Working with the team to ensure deadlines are met and products delivered on time.

You will continue to make a difference by:

• Completing the administration required to make the daily order preparation run seamless
• Adding value to the customer by providing them necessary industry information.
• Guiding our partners and customer on ordering the right parts for their own best customer experience.
• Working with our partners to help customers get the best value for their needs.

Who you are:

• You value building relationships with customers and your teammates.
• You want to learn about the Repair and Replacement of Windshields in this ever-changing technological industry.
• You enjoy a fast past environment, working with a team and making deadlines.
• You have experience in helping people and finding solutions.
• No formal education is required – we provide on-the-job training!

Why Belron Canada will bring out your best:

• You will be able to see the results of your work and are given the opportunity to try new things.
• Forget unpredictable schedules and long hours. We have a life and know you have one too.
• Our comprehensive benefits and pension package starts on your first day of employment.
• We are a growing organization where opportunities for advancement, training, and skill-development are always coming up.

We know job applications can be time-consuming and your time is important to us. That is why no cover letter is required in your application, making the process quick and easy.
About Belron Canada
At Belron Canada, you will never wonder how you can make a difference again. We come together to support local charities that are important to us through our
From Us, To You
program and actively participate in
Spirit of Belron
, Belron International’s annual triathlon.
Recognize any of our brands like Speedy Glass, Broco Glass, Apple Auto Glass, and Vanfax across Canada and you will know that these are places where you can excel. You can be a part of a community. You can make a difference. You can bring out your best.
Start your career at Belron Canada.
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Nous croyons qu’une attention sincère peut faire une réelle différence dans l’expérience du client, et cela commence par faire une différence dans la carrière des membres de notre équipe.
Belron Canada possède 325 centres de service, 2 centres de distribution, 27 entrepôts et plus de 1 200 employé.e.s à travers nos 10 provinces Canadiennes.
L’entreprise exploite plusieurs marques de commerce bien connues, notamment Lebeau Vitres d’autos, Speedy Glass, Apple Auto Glass, DURO vitres d’autos, Vanfax et Belron Canada (la maison mère).
Belron Canada est membre de Belron International, le chef de file mondial en matière de réparation et de remplacement de vitres automobiles et de recalibrage des caméras frontales des systèmes avancés d’aide à la conduite (SAAC) dans 29 pays à travers 6 continents.
Notre poursuite de l’excellence nous engage à fournir des soins durables de classe mondiale pour nos communautés et le climat.
Si vous accordez à votre carrière la même valeur que nous accordons à nos employé.e.s et à nos client.e.s, il n’y a pas de meilleur moment pour vous joindre à Belron Canada et faire preuve d’excellence avec nous !

Please refer the Job description for details