Customer Service Representative

at  ZIMMER PTE LTD

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered, and recognized.

JOB SUMMARY

This role is responsible for processing, billing and delivering of all customer orders including surgery case on a timely basis and in compliance with Company policies and procedures and support sales activities.
The person will communicate with customers to ensure timely resolution of problems affecting order processing and delivery of goods working closely with the Operations Manager, Sales Managers, and sales team.

EDUCATION REQUIREMENTS

• Minimum 3 to 5 years customer service experience in the health care industry including administrative role.
• ‘A’ Level/Diploma