Customer Service & Retail Sales Consultants

at  Bridgestone Australia

ABOUT US

Bridgestone is a global leader in sustainable mobility and advanced solutions, providing products, services, and solutions for a world in motion.
We have a long-held tradition of excellence supported by a commitment to offer the highest quality products and services to all customers. Through our mission of “Serving Society with Superior Quality” Bridgestone strives to be a company trusted by the community and valued by its employees.
Interested? If you are focused on providing a high level of customer service, can multitask and prioritise your work under pressure, you are punctual and reliable you would make a great addition to our team!
Please submit a cover letter and resume through the ‘Apply Now’ button

ABOUT THE ROLE

Are you passionate about providing exceptional customer service and enjoy working with a close-knit team? Would you like to work for one of Australia’s most trusted and recognised brands? If so, apply today, we would love likeminded people to join our team!
We are seeking an exceptionally enthusiastic and dynamic salesperson who can effectively capitalize on sales opportunities and deliver exceptional customer service on behalf of our retail stores. In this role, you will be tasked with achieving competitive sales targets and team KPIs across our diverse range of retail services.
Your ability to multitask will be essential as you engage with customers via phone and email, both inbound and outbound, as well as collaborating with other business departments. With your exceptional customer service and sales skills, you will be responsible for ensuring the highest level of customer satisfaction is consistently delivered in a timely and efficient manner to meet sales targets and objectives.
A comprehensive training and induction program will be provided, offering an outstanding opportunity to join Bridgestone and advance your career within this global organisation.

KEY RESPONSIBILITIES:

• Answer inbound sales calls.
• Make outbound follow up and sales calls.
• Find solutions for our customers tyre and auto problems.
• Receive and direct general customer enquiries.
• Act as a liaison between customers and stores providing excellent service to both parties.
• Document customer feedback.
• Ad-hoc administration duties as required.