Customer Service & Sales Coordinator

at  Huhtamaki Group

Inspired to grow with your experience, learn and share with new colleagues?
Huhtamaki is a key global provider of sustainable packaging solutions for consumers around the world, enabling wellbeing and convenience. Our innovative products protect on-the-go and on-the-shelf food and beverages, ensuring hygiene and safety, and help prevent food waste.
We are committed to protecting food, people and the planet and are on the lookout for passionate and consummate professionals to join our growing team to help us deliver on our ambitious 2030 Strategy. We look for colleagues who Care, Dare and Deliver.
We are looking for two Finnish and English-speaking Customer Service & Sales Coordinators for a permanent position to join into our team at Hämeenlinna site. As a Customer Service & Sales coordinator you are responsible for different administrative tasks, providing support to our customers in cooperation with Key Account Managers and ensuring product orders running smoothly.

As a Customer Service & Sales Coordinator, your responsibilities include:

• Customer service to B-2-B customers in the Nordic region
• Processing sales orders and responding to customer requests
• Providing product information for customer enquiries
• Updating Customer information in ERP and into eCom-systems
• Coordinating loading schedules and transportation
• Handling the process for customized artworks for customer specified products
• Answering to inventory level requests
• Sending samples to customers and tracking those deliveries
• Handling customer payment data etc.

We offer you an interesting position in a fast-paced, international environment where you get to work with great colleagues from different countries and the chance to affect our business in practice. Your input has also a significant impact on customer satisfaction.

What capabilities you will need to succeed in this position:

• Customer service-minded approach
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Positive Can Do-attitude
• You enjoy doing daily routine tasks
• You are able to do quick decisions in fast paced environment
• Good IT-skills, experience from Oracle ERP would be a benefit
• Fluent in Finnish and English language

Finnish and English language skills are a prerequisite for the task, Swedish, Norwegian and/or Estonian language skill would be a strong benefit.
What’s in it for you?
With Huhtamaki you will have an opportunity to build on your experience, grow and yet learn new skills in a global company. We have a great team spirit, basing on our Huhtamaki values of Care, Dare and Deliver.
If you enjoy working in a fast-paced environment with changing circumstances, please send your application with cover letter and salary request via link soonest, latest June 12th 2024. These positions will be filled as soon as the right candidates are found.
For further information, please contact Customer Service Manager Sarianne Jõemets by phone +358 40 709 1551 (31st of May at 9-12 or 10th of June at 9-12) or by email
sarianne.joemets@huhtamaki.com
Join us to shape the future together

• Customer service to B-2-B customers in the Nordic region
• Processing sales orders and responding to customer requests
• Providing product information for customer enquiries
• Updating Customer information in ERP and into eCom-systems
• Coordinating loading schedules and transportation
• Handling the process for customized artworks for customer specified products
• Answering to inventory level requests
• Sending samples to customers and tracking those deliveries
• Handling customer payment data etc