Customer Service - Shipping Specialist

at  NAVTOR

QUALIFICATIONS

Qualifications:

• Customer service experience
• Good English skills in formal business English in written
• Good understanding of technology and software systems
• You are motivated by solving other people’s problems
• You are a team - player

WHAT’S IN IT FOR YOU?

Joining our team comes with good perks and opportunities, including:

• A chance to join an engaging team of brilliant people with in-depth expertise and industry experience
• Modern office locations in Egersund Forum
• Opportunity for professional growth and development
• Competitive salary and benefits package
• Fun social arrangements and great office facilities in Egersund Forum

Are you the person we are looking for? Send your resume and a cover letter highlighting why you’re the perfect fit for this role through our recruitment portal. Let your passion for Customer Service shine through!
Relevant candidates will be contacted, and we hold interviews on an ongoing basis.
We look forward hearing from you. Please reach out to us if you have any questions about the role!

We are looking for a person who always puts service first.
You enjoy working in a high pace. You will be part of a positive team that wants to give NAVTOR’s customers the best service.

Your tasks will include:

• Create and update the customer database, using company systems and tools to program the USB as a standard shipment product.
• Prepare shipping documents according to the shipping company’s procedures. Provide additional documents to customers such as commercial invoices, proforma invoices, or packing lists.
• Keep track of inventories for all materials and ensure stock level meets customers’ needs.
• Maintain excellent customers relationships and give timely updates related to shipment to origin and destination
• Work closely with support consultants within the support team, and collaborate with other teams.
• Approve invoices from Shipping Companies