Customer Service Specialist

at  Concentrix

NSN2, New South Wales, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate13 Jul, 2024USD 27 Hourly14 Apr, 2024N/AGood communication skillsNoNo
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Description:

Job Title:
Customer Service Specialist
Job Description
The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client’s product or services.

Responsibilities:

ABOUT THE ROLE

As a Customer Service Specialist, you will be representing a new client as the frontline of the business. On top of being established within a brand-new team, you will be tasked with resolving general and complex customer enquiries, handling outbound campaigns, and providing advice while demonstrating the highest level of customer service.

KEY ROLE DETAILS

  • Hourly rate of $24.87 - $27.57 + Super + Incentives
  • Operational Hours: National Service Delivery 7:00am – 7:00pm (Monday – Friday)
  • Full-time and Part-time roles available – PT roles must be available to attend a FT initial 4-week training
  • Screening now for an early June start date
  • Location: Work from Home!
  • Initial equipment collection required
  • Successful applicants must be able to collect IT equipment from: Adelaide, Albury, Brisbane, Canberra, Dandenong, Geelong, Gosford, Hobart, Melbourne Newcastle, Sydney, Townsville and Wollongong.

REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Proficient

1

North Sydney NSW 2060, Australia