Customer Service Specialist
at Webhelp
Australia, , Australia -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 13 Jul, 2024 | USD 27 Hourly | 14 Apr, 2024 | N/A | Good communication skills | No | No |
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Description:
LOCATION
Australia
Job Title:
Customer Service Specialist
Job Description
The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client’s product or services.
Responsibilities:
ABOUT THE ROLE
As a Customer Service Specialist, you will be representing a new client as the frontline of the business. On top of being established within a brand-new team, you will be tasked with resolving general and complex customer enquiries, handling outbound campaigns, and providing advice while demonstrating the highest level of customer service.
KEY ROLE DETAILS
- Hourly rate of $24.87 - $27.57 + Super + Incentives
- Operational Hours: National Service Delivery 7:00am – 7:00pm (Monday – Friday)
- Full-time and Part-time roles available – PT roles must be available to attend a FT initial 4-week training
- Screening now for an early June start date
- Location: Work from Home!
- Initial equipment collection required
- Successful applicants must be able to collect IT equipment from: Adelaide, Albury, Brisbane, Canberra, Dandenong, Geelong, Gosford, Hobart, Melbourne Newcastle, Sydney, Townsville and Wollongong.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Proficient
1
Australia, Australia