Customer Services Assistant

at  IKEA

Job ID: 244967
Date posted: 21/06/2024
We at IKEA Sheffield are looking to welcome you to join our fantastic Customer Services team as a Customer Relations Co-worker.
Expected Starting Date: 15th of July 2024

WHAT YOU’LL NEED TO HAVE

We are looking for co-workers who strives to give an amazing customer shopping experience; co-workers that always put the customer at the heart of everything they do and inspire others to do the same. They are passionate about ensuring that IKEA has a lifelong connection with their customers by always considering their needs.

This role is varied with no two days being the same; one minute you could be on checkouts and the next minute, you could be meeting and greeting our customers, managing a queue or assisting customers. This is a physically demanding role.

• You aim to create a positive experience for our customers, so they will want to return and shop with us again over time.
• Build loyalty by listening to our customers & using your knowledge of IKEA product range offer informed solutions.
• You work together with colleagues in other functions to improve the customer experience.
• Provide an efficient and accurate checkout experience in the store while working with daily and weekly service targets to drive service delivery.