OVERALL SUMMARY

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.
Reporting to the Customer Services Manager within the Treasury department, the Customer Services Executive will act as a point of contact for Corporate and Retail customers. The Customer Services Executive will be responsible for dealing with a high volume of customer correspondence and instructions in order to provide a professional service to both our business and personal customers.
The Customer Services Executive will ensure that all inbound and outbound communication meets the standard required in line with Conduct Risk.

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE:

• Experience in a customer service function within Financial Services or Banking Operations
• Experience of project work in a customer service role
  We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at recruit.ssc@closebrothers.com or request a call back.
  

  LI-AA1 #LI-TG1 #LI-Hybrid

ABOUT US

At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.
Close Brothers is a leading UK merchant banking group providing lending, deposit taking, wealth management services and securities trading. At Close Brothers we provide financial support and advice to small businesses and individuals in the UK. Our purpose is to help the people and businesses of Britain thrive over the long term.
To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers