Customer Success Associate
at Aerobotics
Cape Town, Western Cape 8001, South Africa -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 22 Aug, 2024 | Not Specified | 23 May, 2024 | 2 year(s) or above | Interpersonal Skills,Google Sheets,Documentation,Onboarding,Excel,Docs,Higher Education,Crm Software | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
CUSTOMER SUCCESS ASSOCIATE
We are looking for a Customer Success Associate to join our Customer Success Team in Cape Town.
REQUIRED SKILLS & QUALIFICATIONS
- Matric qualification (Higher education is a plus)
- 2+ years of experience in customer success, onboarding, or a related field.
- Strong communication and interpersonal skills, analytical and problem-solving skills
- Proficiency in digital data management and documentation.
- Experience working with CRM software is a plus.
- SQL Experience
- QGIS Experience (preferred but not essential)
- Excel, Google Sheets, Docs, and Slides skills
Term
- 6-month contract, with the possibility of extension
Responsibilities:
ABOUT THE ROLE
The Customer Operations Associate and Onboarding Specialist at Aerobotics plays a crucial role in providing professional support to the commercial team and clients. Key attributes include diligence, intuition, a commitment to process improvement, time management skills, and attention to detail. Success in the role relies on effective communication, clear problem-solving skills, and proactive involvement in strategic initiatives.
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Outsourcing/Offshoring
IT Software - Other
Customer Service
Graduate
Proficient
1
Cape Town, Western Cape 8001, South Africa
