Customer Success Associate/Manager Mid-Market (f/m/d)

at  LeanIX GmbH

LeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1300+ customers with Enterprise Architecture Management.
We are looking for a Customer Success Associate/Manager to join our growing team and guide customers through their journey, making them successful.
Are you passionate about IT and how it enables modern businesses to grow? Do you share the mindset of being customer-first, striving for excellence while winning & losing as a team?
Then it is worth reading on!
Closely aligned with your customers and our Customer Success-, Sales-, Professional Services-, Product-, Marketing- and Partner Management teams, you will be working on delivering continuous value.
As a Customer Success Associate/Manager at LeanIX you create an impact having exceptional analytical and advisory skills to support our customers in the best way possible. You will take on full responsibility for Mid-Market customers along their journey – from adoption, to expansion, and renewal.
Customer Success Associate/Manager Mid-Market (f/m/d)
Connected remote, based close to one of our offices in Germany (Bonn, Munich, Berlin), France (Paris), Netherlands (Amsterdam)

Please refer the Job description for details