Customer Success: Full-Time Opportunities

at  Microsoft

Come build community, explore your passions and do your best work at Microsoft with thousands of University graduates from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.
Customer Success Account Managers develop, maintain, and build upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships. Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. You will partner with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer objectives specific to the customer’s business transformation programs and common to their industry.
Those hired into this role are invited to participate in Microsoft Aspire Experience, a two-year learning and development experience where you’ll build your network, cultivate intentional capabilities and gain perspective into the career opportunities across Microsoft’s many exciting businesses.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Learn more about our cultural attributes

MINIMUM QUALIFICATIONS

• Bachelor in Business Administration/Management, Marketing, Information Technology, Computer Science or related career, completed within the last 12 months.

PREFERRED QUALIFICATIONS

• Passion for technology and customer obsessed.
• Displays strong stakeholder and relationship management across senior leaders, partners, and customers.
• Excellent verbal and written communication, analytical and presentation skills.
• Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
• Change Management Certification (e.g., Prosci).Power BI /Tableau or other data visualization experience preferred.
• SQL/R/Python or other programming/data science experience preferred.
• Demonstrated ability to work both independently and collaboratively with multiple business partners and teams.Strong attention to detail and accuracy.
  Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations