Customer Success Manager

at  HEIMDAL SECURITY

We are Heimdal® and cybersecurity is our passion. Join us in an internationally expanding business, leading the fight against cybercrime!
We have been praised by the FBI and are winners of multiple awards, most recently the “Cloud Based Solution of the Year” at the 2023 Network Computing Awards and “Risk Management Award” at the Security Excellence Awards and 7 (!) awards in the G2 Fall report, such as “Best Support for Mid-Market”, “High Performer in the EDR, Endpoint Management, and Antivirus categories” and “Highest User Adoption in the EDR category”.
When joining Heimdal, you will embark on a thrilling ride in Europe’s fastest growing bootstrapped cybersecurity business, where we believe that the team is the cornerstone of what we do tomorrow. We are leading the fight against cybercrime, developing new technologies and providing intelligence to protect over 15,000 companies worldwide against cybercriminal attacks and data security breaches.

As a Customer Success Manager in Heimdal, you will be responsible for customers in the Danish region, ensuring they obtain the maximum value possible from their investment in our products. You will work in close cooperation with sales leadership to drive additional growth through proactive engagement with your assigned customer base.
You will have a track record of success with Cloud subscription licensing, with growth, and in building beneficial, positive relationships with customers, and the broader account management team.
This position carries a sales quota.
Your will report to Anders, our Customer Success Team Lead, Nordics. You will be based in Copenhagen, Denmark .