Customer Success Manager - Hybrid or Remote

at  CultureAI

Hey there, join us in revolutionising the way we understand and mitigate human risk!
We’re looking for a Customer Success Manager to join our ever-growing Customer Success team.
We want this person to be responsible for ensuring the success of our customers. You will be able to provide insights on client interactions, improve customer experience through account management and project management, whilst also driving product utilisation and managing ticket escalations to Product & Engineering. The ideal candidate will be a customer-focused individual with strong interpersonal and communication skills and passionate at helping others succeed.

WHO ARE WE?

At CultureAI, we aim to help employees prevent cyber breaches. We’re looking for passionate, driven people to join our team and help us transform how organisations manage human cyber risk. We’re disrupting the security awareness industry with our data-driven approach to measuring employee security behaviours and driving personalised security coaching and interventions - we’d love for you to join us!!
Our mission is to make the world more secure. We see direct parallels between how we elevate security through our company and empower it within. We believe in creating a safe space for our employees to express, innovate and educate. Diversity and inclusion are at the core of what we do, helping us drive our security ambitions and making the world a more secure place for all.

Please refer the Job description for details