Customer Success Manager

at  ZeroNorth

At ZeroNorth, we are pioneers in revolutionising the shipping industry through digital innovation. Our cutting-edge SaaS solution isn’t just about optimising business operations; it’s about championing sustainability by significantly reducing CO2 emissions. Our purpose of making global trade green is what drives us forward.
With a diverse team of over 500 professionals representing 38+ nationalities, ZeroNorth operates from global hubs including Copenhagen (our HQ), Copenhagen (our HQ), Athens, Chennai, Mumbai, New York, Oslo, San Diego, Singapore, Sofia, and Tokyo. We are at the forefront of the industry’s green transition, empowering our partners to leverage data for tangible decarbonisation actions.

QUALIFICATIONS :

• Preferably Second Engineer / Chief Officer on board Merchant Vessels
• Minimum of 2-5 years experience in Shore Job

KEY SKILLS:

• Professional proficiency with Google Workspace
• Experience in developing strong relationships with Customers and presenting to C-level executives
• Demonstrated understanding of value drivers in recurring revenue business models
• Project management experience and/or certification is strongly preferred
• Solid technical background with hands on experience in digital technologies
• An ability to gasp customers’ needs and suggest timely solutions
• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills

Please refer the Job description for details