Customer Success Spain - Full-Time (M/F)

at  Veesion

Lisboa, Área Metropolitana de Lisboa, Portugal -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate16 Sep, 2024Not Specified19 Jun, 2024N/AGood communication skillsNoNo
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Description:

JOB DESCRIPTION

The position of CSM is crucial to Veesion’s success: you will be the key to ensuring the satisfaction of our customers. You will handle onboarding, formation, and customer satisfaction for the Spanish market.
You will also be in daily contact with the technical teams (developers and technicians), which will allow you to expand your knowledge on transversal subjects. you will evolve in a young, international and stimulating environment!
The objective? Maximize customer satisfaction to build customer loyalty, so you’ll have to anticipate the friction points they might have by taking into account the customer’s use of the product.

Your role at Veesion will be to:

  • Identify and respond to customer needs
  • Ensure customer satisfaction
  • Analyze customer dashboard.
  • Help with the organization and distribution of the team’s tasks
  • Create customer documents (instructional sheets, documents and internal processes)

How To Apply:

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Responsibilities:

  • Identify and respond to customer needs
  • Ensure customer satisfaction
  • Analyze customer dashboard.
  • Help with the organization and distribution of the team’s tasks
  • Create customer documents (instructional sheets, documents and internal processes

REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Marketing/Advertising/Sales

Sales / BD

Sales

Graduate

Proficient

1

Lisboa, Portugal