Customer Support Advisor

at  Recruit4Work SL

About the job
As a Customer Support Advisor, your mission will be to assist our customers with any issue during and after their order.
Tasks

Responsibilities

• Assist customers through inbound calls enthusiastically and professionally.
• Support customers by providing information about products and trying to close the sell over the phone.
• Support customers on resolution of delivery topics (e.g., where are the deliveries at; deliveries that went wrong, is there any stock available, etc).

Requirements

• Fluent in the requested language Norwegian
• Working proficiency in English
• Strong client service and call handling skills
• Capable of expressing oneself confidently, both verbally and in writing
• Possesses a thorough understanding of the client’s products
• Previous experience in a Contact Centre, Customer Service, or sales is welcome

Benefits

• Competitive wages (14 monthly payments per year)
• Performance bonus
• Transportation allowance
• Health insurance with a dental plan (after 6 months contract)
• Relocation package - shared accommodation and flight reimbursement
• Opportunities for career progression and possibilities for an international career through the International Mobility Program

• Assist customers through inbound calls enthusiastically and professionally.
• Support customers by providing information about products and trying to close the sell over the phone.
• Support customers on resolution of delivery topics (e.g., where are the deliveries at; deliveries that went wrong, is there any stock available, etc)