Customer Support Consultant
at Robert Half
Surrey Hills, Victoria, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 15 Jun, 2024 | USD 85000 Annual | 16 Mar, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Join an established and growing international consultancy business who specialise within the insurance & e-commerce industries.
Responsibilities:
Reporting directly to the Divisional General Manager, you will be heavily involved in the rolling out of their new cloud platform and working closely with a range of internal stakeholders. Your day-to-day duties will include, but will not be limited to the following:
- Respond to customer finance queries regarding general invoicing, trust balancing and ADP codes.
- Assist the support team lead to train and upskill members of the wider team.
- Manage relationships with clients and industry partners.
- Maintaining and updating technical reference material including accounts reference guides and other materials.
- Organise, schedule and complete smooth transition of new system update.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Other
Other
Graduate
Proficient
1
Surrey Hills VIC, Australia
