Customer Support Engineer
at WEETAZ
Toronto, ON, Canada -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 25 Jul, 2024 | Not Specified | 30 Apr, 2024 | N/A | Cloud Services,Cloud Computing,Amazon | No | No |
Required Visa Status:
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Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
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Description:
SKILLS & EXPERTISE
AWS Cloud (cloud computing service by Amazon)
Cloud Platforms (cloud computing systems)
Cloud Services (services provided through cloud computing)
DNS (system that translates website names to IP addresses)
Domain (website name)
Hosting (service that puts your website online
How To Apply:
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Responsibilities:
Help customers over the phone, through emails, or live chat with great customer service.
Keep track of customer issues and how they were fixed in our online help desk system.
Solve a variety of customer support problems.
Use tools and updates to fix technical issues, like software and hardware problems.
Monitor systems and act when needed.
Install and set up operating systems and applications.
Work on research and improving our services.
Do regular maintenance tasks.
Help with daily business tasks.
Write reports, guides, and train users.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Other
Graduate
Proficient
1
Toronto, ON, Canada