Customer Support Executive

at  Glamco Aviation Pte Ltd

We are looking for highly independent and hands-on individual to join our operations team as CUSTOMER SUPPORT EXECUTIVE . You will be responsible for following:

JOB DESCRIPTION:

• Permanent fulltime position, 5 days week
• Reporting to immediate supervisor in Operations

JOB SKILLS AND REQUIREMENTS:

• Good interpersonal, negotiation and coordination skills
• Effective communication skills in English (written and spoken) will be preferred
• Effective time management skills
• Customer oriented
• Able to work independently, multi-task and work cohesively

. Only candidates with Aviation experience will be considered. Defence Aviation will be an added advantage.Salary will commensurate with experience.

• Proficient in MS Office applications
• Qualification: Diploma and above.

• Sales Order management:
  o Sales and operational role on Customers’ orders, requirements and deliveries.
  o Issuance of Sales quotations, Sales orders and Delivery orders.
  o Ensure customers’ requirements and enquiries are executed and responded.
  o Monitor and ensure timely deliveries to customers.

o Maintain good customer service relationship.

• Purchase Order management:

o Purchasing and operational role on Suppliers’ orders, requirements and deliveries.
o Sourcing for Supplier and Issuance of Purchase orders.

o Monitor and ensure timely deliveries from suppliers.

• Coordination of import/export shipment and local deliveries.
• Admin and any other assigned related duties.