Customer support representative Polish/English and Italian/German/Spanish
at OVHcloud
53-332 Wrocław, województwo dolnośląskie, Poland -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 14 Sep, 2024 | Not Specified | 18 Jun, 2024 | N/A | Customer Service,English,Independence,Communication Skills,Italian | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
SKILLS REQUIRED :
- Fluent Polish, English and one additional language – Italian, Spanish or German
- Readiness to work on shifts (business hours are Monday to Friday, 8AM – 6PM in 8 hour shifts)
- Great communication skills
- Independence and curiosity in searching for solutions
- Oriented towards great customer service
- Ability to manage priorities
- Ability to work efficiently within a team
- Willingness to work with new technologies and to develop
Responsibilities:
- to be the first point of contact for customers from different countries worldwide
- to listen and empathize with customers, diagnose and fix their problems related to billing and administrative issues
- to participate in defined projects and missions
- to understand, integrate and promote the image of the OVHcloud as a company with strong expertise and excellent customer support.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
IT - Hardware / Telecom / Technical Staff / Support
Customer Service
Graduate
Proficient
1
53-332 Wrocław, Poland