Customer support representative Polish/English and Italian/German/Spanish

at  OVHcloud

53-332 Wrocław, województwo dolnośląskie, Poland -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate14 Sep, 2024Not Specified18 Jun, 2024N/ACustomer Service,English,Independence,Communication Skills,ItalianNoNo
Add to Wishlist Apply All Jobs
Required Visa Status:
CitizenGC
US CitizenStudent Visa
H1BCPT
OPTH4 Spouse of H1B
GC Green Card
Employment Type:
Full TimePart Time
PermanentIndependent - 1099
Contract – W2C2H Independent
C2H W2Contract – Corp 2 Corp
Contract to Hire – Corp 2 Corp

Description:

SKILLS REQUIRED :

  • Fluent Polish, English and one additional language – Italian, Spanish or German
  • Readiness to work on shifts (business hours are Monday to Friday, 8AM – 6PM in 8 hour shifts)
  • Great communication skills
  • Independence and curiosity in searching for solutions
  • Oriented towards great customer service
  • Ability to manage priorities
  • Ability to work efficiently within a team
  • Willingness to work with new technologies and to develop

Responsibilities:

  • to be the first point of contact for customers from different countries worldwide
  • to listen and empathize with customers, diagnose and fix their problems related to billing and administrative issues
  • to participate in defined projects and missions
  • to understand, integrate and promote the image of the OVHcloud as a company with strong expertise and excellent customer support.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

IT - Hardware / Telecom / Technical Staff / Support

Customer Service

Graduate

Proficient

1

53-332 Wrocław, Poland