Customer Support with French

at  Real Recruitment Solutions

• You will sign a contract with a Portuguese employer
• Work from anywhere in Portugal ( home-office)
• Various starting dates available, including: 08.05, 15.05 and more!
• Recruitment Process: Easy online recruitment process (phone call interview)
• No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things!
  We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be singing the contract directly with the Portuguese employer.

REQUIREMENTS:

• Fluency in French language (must be at least C2)
• Communicative level of English ( at least B2)
• You live in Portugal or you are ready to relocate
• Ability to communicate clearly and effectively

• Receiving telephone calls from clients wishing to obtain various types of information concerning the product or service
• Management of incoming calls and email
• Provide accurate, valid and complete information by using the right methods/tools
• Follow communication procedures, guidelines and policies
• Handling clients’ requests: policy changes, cancellations, claims, updating payment details