D.A. Townley - Pension Administrator

at  Pacific Blue Cross

ABOUT PACIFIC BLUE CROSS

Pacific Blue Cross (PBC) has been British Columbia’s leading benefits provider for over 80 years. We are an independent, not-for-profit society with strong roots in BC’s health care system. We provide health, dental, life, disability, and travel coverage to 1 in 3 British Columbians through employee group plans and individual plans.
We are fueled by a commitment to keep health care sustainable for all British Columbians. Through our PBC Health Foundation, we fund projects that improve health outcomes directly related to mental health and wellbeing as well as the prevention and/or management of chronic disease. We are interested in finding people who want to make a difference and who are looking to grow their career with us.
If you are committed to improving the health and well-being of British Columbians, we are currently recruiting for Pension Administrator to join our D.A Townley team! This is a permanent, full-time role, and will require working from both, office and home (hybrid).

JOB SUMMARY

Under the general supervision of the Team Leader, administers one or more assigned pension plans to ensure clients, members, trustees, custodians and other stakeholders receive contracted services in accordance with established standards of service quality, accuracy and turnaround time. Prepares and updates monthly plan reciprocity entries from a variety of multi-employer records for individual members to facilitate pension entitlements with no breaks in service. Prepares and distributes new employer packages for union locals joining existing pension plans. Provides information to members on voluntary contribution and transfer-in procedures from other pension vehicle. Conducts year end pension plan processes. Reviews and processes accounts payable invoices for payment by custodians and conducts monthly accounts receivable processes for general D.A. Townley pension plans according to the terms, conditions and formulas established through administration agreements. In consultation with senior pension specialists, prepares packages for upcoming pension trustee meetings for assigned pension plans. On a backup basis, performs selected duties of the Pension Customer Service Representative.
Upon completion of your training, our organization follows a hybrid work strcuture where employees can work remotely and from the office.

QUALIFICATIONS:

• High school graduation or equivalent
• Demonstrated proficiency with Basic Word and Basic Excel
• A minimum of two years previous related experience in a customer service-oriented and/or pension administration position, including dealing with customer inquiries over the phone and in person, and some exposure to basic accounting activities including accounts payable
• Ability to effectively communicate both verbally and in writing
• Demonstrated attention to detail.
  If you’re excited about taking on this opportunity, we invite you to apply today and start the conversation with us about this position.
  Together we can create a healthier British Columbia through teamwork, exceptional service and accountability that will help improve sustainable healthcare.
  Please apply via our website this week at http://www.pbchbs.com/company/careers/
  While we thank all applicants for their interest, only short-listed candidates will be contacted.
  We strive to create a workplace where everyone feels valued and employees feel empowered to freely participate and contribute regardless of race, ethnicity, gender, sexual orientation, religion, ability, education level, parental status, or socioeconomic status. PBC is an equal opportunity employer and welcomes applications from all qualified candidates.
  To request an accommodation in completing this application, pre-employment testing, interviewing or otherwise participating in the employee selection process, please direct your inquiries to careers@pac.bluecross.ca