D365 CRM CE Technical Lead

at  Hitachi Solutions

Company Description
Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Inner Circle and Cloud Services partner, specialising in end-to-end transformation. We build services that are user centred and accessible, designed by our brilliant agile teams, capable of harnessing the power of the latest technologies.
Our capabilities include Microsoft Dynamics 365, Power Platform and Azure, Application Modernisation, Modern Data Platform, Performance & Analytics, Fraud and Error, Grants, User Centred Design, Accessibility and Agile DevOps.
Our highly skilled team help drive improvements, creating efficiency and growth within organisations. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. To achieve this we employ the best, most dedicated talent to deliver outstanding technology solutions to both our local and global clients.

WHAT TO EXPECT, YOUR BENEFITS

Hitachi Solutions offers competitive compensation packages (incl. bonuses), pension and benefits plans. Work/Life balance is an essential part of our culture, and all our employees are home workers, although you will be expected to come into our or customer’s offices regularly. We operate a comprehensive career development programme that includes mentoring and training plans to ensure that you will continue to grow and develop your career at Hitachi.
Job Description
Hitachi Solutions Europe are seeking highly skilled Lead Technical CRM Consultants to join our dynamic team. This is a unique opportunity to work with cutting-edge technologies, collaborate with industry professionals, and make a significant impact on our clients’ success.
As the Lead Technical CRM Consultant, you will be responsible for leading the implementation and customisation of CRM solutions for our diverse client base. You will work closely with clients to understand their business needs and translate this into effective technical solutions.

Key responsibilities:

• Lead and manage end-to-end implementation projects, including requirements gathering, design, development, testing, and deployment of CRM solutions.
• Collaborate with clients to understand their business processes, analyse requirements, and propose innovative solutions that maximise the value of CRM.
• Configure and customise CRM applications to meet client-specific needs, utilising your in-depth technical knowledge and expertise.
• Provide technical guidance and support to project teams, ensuring the delivery of high-quality solutions within defined timelines.
• Conduct workshops, training sessions, and knowledge transfer activities to empower clients and project stakeholders.

Qualifications

IF YOU ARE INTERESTED AND WANT TO KNOW MORE ABOUT THIS OPPORTUNITY, APPLY DIRECTLY AND HAVE A CHAT WITH US.

Additional Information
In applying for a role with Hitachi Solutions Europe Limited and/or its affiliates (“Hitachi”) you consent to Hitachi collecting and storing your personal information (including your name, job title and email address) in relation to this role and any others that may be suitable in the future. For more information please refer to our Privacy Policy located at http://www.hitachi-solutions.co.uk/privacy-policy/

• Lead and manage end-to-end implementation projects, including requirements gathering, design, development, testing, and deployment of CRM solutions.
• Collaborate with clients to understand their business processes, analyse requirements, and propose innovative solutions that maximise the value of CRM.
• Configure and customise CRM applications to meet client-specific needs, utilising your in-depth technical knowledge and expertise.
• Provide technical guidance and support to project teams, ensuring the delivery of high-quality solutions within defined timelines.
• Conduct workshops, training sessions, and knowledge transfer activities to empower clients and project stakeholders