D365 Functional Consultant (Nonprofit & Public Sector)

at  Endeavour Solutions

Reporting to the Director, Support and Small Projects, you will use your expertise to ensure the implementation of industry best practices. You will be the primary product expert internally and will be working in close collaboration with each member of the development and consulting teams. You will also be involved in the various phases of the sales cycle, the analysis of client needs, the customization and configuration of solutions as well as user training. Moreover, you will be using your skills as an analyst and your consulting expertise by being involved directly in large-scale projects and client support.

QUALIFICATIONS

• 3 years+ municipal experience (specifically with utilities and taxes)
• CPA or other Accounting designation is an asset
• Dynamics 365 Business Central/NAV implementations experience an asset
• Bachelor’s Degree in Computer Science, Computer Engineering, or equivalent experience
• Experience in a consulting environment strongly preferred
• Experience with modeling business process and translating requirements into a business application
• Excellent presentation and communication skills targeted to effectively present information to C-level management, public groups, and/or board of directors
• Excellent organizational skills, attention to quality, self-motivation, and a desire to succeed
• Possess a professional presence suitable for direct client interaction by telephone or in-person
• Ability to interface with clients both in person and remotely
• Advanced experience and demonstrated knowledge of Microsoft Office Suite
• Ability to learn new business processes or applications very quickly
• Ability to express ideas clearly, concisely in understandable form, both orally and in writing
• Ability to establish and maintain effective working relationships
• General Knowledge of Microsoft Technologies (MS SQL Server, MS .NET, MS SharePoint, MS Business Intelligence)

• Meet with clients to analyze and understand their needs
• Produce analysis reports detailing your conclusions and recommendations
• Implementation of Microsoft Dynamics 365 Business Central and its add-on products which specializes in municipality software
• Installation, training, upgrading, configuration, support, and documentation of 365 Business Central
• Ability to provide Post-implementation support (help desk)
• Provide onsite and offsite consulting services and support to Dynamics 365 Business Central clients
• Actively work on resolving technical issues and establishing improved solutions
• Participate to product demonstrations during the sales process
• Other related tasks relevant to the deployment and support of the solutions in the client’s environment
• Ability to work closely with technical staff to define and document user requirements and functional specifications