DART CUSTOMER SERVICE SENIOR SUPERVISOR

at  Johnson Johnson

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are more thoughtful and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/ .
Diversity, Equity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion, or any other trait, YOU are welcome in all open positions at the largest healthcare company in the world.
When You Join Johnson & Johnson, Your Move Could Mean Our Next Breakthrough!
“Reimagine the possibilities” at Johnson and Johnson Global Services employee with a focus on Customer Service. We live this motto every day by creating game-changing business solutions for the world’s largest and most broadly-based healthcare company.

LOVE THIS ROLE? SEE THE REQUIREMENTS BELOW!

• Bachelor degree or equivalent experience is required. Any postgraduate is a plus.
• Minimum of 6 years work experience in Customer Services, Project Management or related field required.
• English language proficiency
• Demonstrated people management and project management experience.
• Excellent organizational, verbal, and written communication skills.
• Solid problem solving and analytical experience.
• Prior working experience working in real-time environment, managing achievement of competing priorities and deadlines.
• Strong analytical and problem-solving skills are required, working knowledge of PE methodology, FPX and/or certification preferred.
• Demonstrated leadership as well as proven ability to develop and maintain effective business partnerships.
• Advanced Proficiency in MS Office applications, including EXCEL and Power Point.
• Business knowledge of other functional areas such as Sales & Marketing, E Commerce and Finance –
• Desired: SAP, Salesforce, SOX knowledge.
  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation