Data Administrator, Junior

at  Thermo Fisher Scientific

JOB DESCRIPTION

When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create meaningful contributions to the world.

REQUIREMENTS:

• High School education preferably with technical base or administration, logistics or equivalent.
• Proficient with MS Office programs (i.e. Excel, Word)
• SAP experience is preferred
• Sales Force, Cloud 4 Service knowledge is encouraged
• Proficient written and spoken English, previous work experience with international team
• Good communication skills - understand issues and to be able to formulate and articulate the most appropriate solutions to resolve them
• Have the ability to positively influence team / colleagues and customers in a professional manner

SPECIFIC RESPONSIBILITIES:

• Attend reviews of recent ticket closure
• Onboarding discovery sessions to understand gaps and data challenges, ie. could participate in routine operations meeting when new sales, installation and recent field service visits are discussed
• Strong application and data analysis skills, including experience with data standardization, data clean up, and data consolidation
• Develop and continually improve business processes by initiating process audits and Practical Process Improvement (PPI) projects
• Help to identify opportunities for automation (BOT)
• Resolve and bring up Master Data Management process and data issues
• Provide regular reports to partners
• Master Data process performance reporting and addressing of critical issues to functional managers
• Data standardization and synchronization issues
• Help to create and maintain process documentation

Key responsibilities include, but are not exclusively:

• Help to identify and fix Master Data issues / gaps
• Review and establish sustaining process
• Data validation and cleanup
• Use internal data resources and take appropriate actions to help drive the quality of Customer, Equipment Records and Service Entitlement data
• Support additional master data management tasks relating to Installed Base, Contact, Contract administration and order management
• Maintain data health by regularly auditing database to ensure minimum required information is up to date
• Data, process and critical issue resolutio