Data Analyst

at  Catholic Charities

POSITION SUMMARY

Reporting to the Data Manager, works with project teams on extracting, reporting and interpreting data from various software data bases and information sources. Creates charts, graphs and analysis narratives to facilitate data driven decisions and planning. Responsible for creating and producing reports, ad hoc requests, dashboards, etc. in order to provide insights to determine project/program productivity and outcomes and to support grant writing. The role requires some knowledge of statistical analysis and data extract, transmit and load methods (ETL).

QUALIFICATIONS

• Bachelor’s Degree in social science, information technology, statistics, public health or human services field with relevant data analysis experience.
• 2+ years of data extraction, analysis and reporting in health care/behavioral health or social work setting.
• Ability to prioritize and organize effectively.
• Ability to work independently, as well as in a collaborative and dynamic team environment.
• Ability to handle multiple projects and priorities.
• Strong ability to think analytically and problem-solve.
• Knowledge of behavioral health care/social service business operations; familiarity with behavioral health and social service electronic records.
• Understanding and ability to use data management software (such as CaseWorthy, Crystal Reporting, Access, Apricot, Cayen/TransACt, other Sequel Data bases), as needed.
• Knowledge of Microsoft Office, especially intermediate use of Excel, Access and Powerpoint.
• Skills in querying, extracting and interpreting data and providing insights to determine client and patient impacts, trends, and opportunities for improvement.
• Ability to prepare and present data to executive level leaders and project teams for data-driven decision-making.
• Excellent oral and written communication skills and the ability to communicate effectively with non-technical people.

• Create reports and deliverables for the Data Manager, managers, senior leaders, work teams and other stakeholders. Conduct data analysis in support of a variety of decision making efforts. Query various databases to answer operations related questions.
• Use reports and produce data extracts/analysis to support grant making, regulatory reporting, and ad hoc data requests and data dashboards.
• Conduct querying, data extraction, interpretation and reporting to provide insights on client impacts/outcomes, operational trends and opportunities for improvement.
• Prepare reports and presentations for management and work teams. Pull data and reports and organize presentations for managers and work teams to guide activities.
• System Administrator responsibilities for case management software.
• Interview clients for NOMs and enters data in SPARS
• Perform other duties as assigned.