Data Analyst - Scopist/Editor (Transcript as a Service)

at  SP Global

THE TEAM:

The team’s primary responsibility is to transcribe and create documentation or transcripts for both external and internal clients from financial-related calls or non-financial-related events that can be captured via video or audio. We offer several products to our clients, some of which are but not limited to a live streaming product for real time capture of events, a preliminary copy and a final error-free copy of the event.

OUR PEOPLE:

We’re more than 35,000 strong worldwide—so we’re able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

ABOUT THE ROLE:

Grade Level (for internal use): 07
About the Role: Data Analyst - Scopist/Editor

RESPONSIBILITIES AND IMPACT:

Scopists will work in collaboration with an Editor to create a transcript of a conference call. Additionally, she/he will assist the team leaders in continuously improving the collection procedures.
In addition to transcription, the team will assist in the collection of other Business Information – private company profiles, etc. Scopists and Editors will have complete knowledge of the collection policies and tools.
Additionally, the candidate should be able to display text summarization techniques, employing the skillful execution of extracting the most pertinent information from a subset of text and phrases from a written document, with light editing and editorial touches to create a compelling transcript product in a predefined turnaround time.

CORE RESPONSIBILITIES INCLUDE:

Create publication-quality transcripts of high speed, multi-speaker events inolving specialized terminology in a paired team environment. Each role is dependent on the other and must be coordinated precisely with the other team member to produce final output. Work may be performed in either live-call or from recorded-call material.
Must be able to meet or exceed production metrics and meet client contract SLAs
May be required to proof and/or edit work performed by other Scopists in order to meet quality control guidelines
Collaborate with peers and Team Leaders to continuously improve the transcription workflow process
Identify and report any or gaps in policies/procedures
Build subject matter expertise towards various workflow/processes of the dataset
Contribute towards process improvement through error checks, audit suggestions and tool enhancements
Must exemplify problem solving skills using technical/digital tools where appropriate such as but not limited to Python, VBA, Excel, and/or SQL.
Collect other Business Information, such as private company profiles, as required by S&P Global
Editorial skills and contextualization of textual metadata into a summarized format using extractive and abstractive method of text summarization.

OUR PURPOSE:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.