Data Centre Operations Site Lead

at  Mitie

MITIE IS AN EQUAL OPPORTUNITY EMPLOYER

This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It does not attempt to detail every activity, and should be utilised as a general guide, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed with the post holder following the appraisal process and on an as and when required basis throughout the post holder’s period of employment.

Operational

• Data Centre Operations overview, requiring the monitoring of systems operations and administering IT solutions to ensure servers, hardware and other data centre equipment function efficiently.
• Solve day to day problems which may impact mission critical infrastructure.
• Lead and mentor a high-skilled multi-disciplinary team of personnel.
• Manage Statutory Compliance regimes through the various ‘planned preventative maintenance’ regime lines to ensure that targets and statutory/legislative compliance is achieved.
• Manage performance to ensure that project scope aligned data centre protocols and business objective are met.
• Manage the client DC Governance Contract across the Data Centre Estate.
• SME (Subject Matter Expert) support for Power and Infrastructure in DC spaces
• Manage the Client / MITIE Housing / CAB Process
• Capacity, Power and Space management where relevant.
• Compliance and Resilience management
• Managing and implementing standards across DC space
• SPOC for Projects team and Colo providers where applicable.
• Planned or Emergency On-Site Assistance
• Validation of site assets in conjunction with Vodafone equipment owners.
• Maintenance of site records
• Monthly reports on site and systems status
• Chair Governance Weekly/Steering/Ad hoc Client Meetings

Team Management

• Lead the DC Governance Team
• Assist with the assignment & monitoring work tasks.
• Take Part regular Team Meetings
• Complete Objectives/Mid-Year & End Year Reviews

Financial

• Scope & cost Client projects
• Issue Client with quote in line with Mitie guidelines.
• Issue / Track / Validate payment for supplier PO’s.
• Track & report on project costs.
• Issue billing instructions on project completion.
• Support MITIE Budget + P&L Process
• Comply and be familiar with relevant Health and Safety requirements and ensure that fire, health and safety regulations are adhered to in all parts of the building and car park by inspecting, checking signage and advising on defects.
• Carry out any reasonable work request made by your line manager which you are deemed competent to do so.