Data Management Documentation Specialist II

at  EXPERIAN

Company Description
Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We’re a constituent of the FTSE 30 and for more than 125 years we’ve helped economies and communities flourish – and we’re not done.
Discover the Unexpected - Our 22k amazing employees in 30+ countries believe the possibilities for you, and the world, are growing. We’re investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow. To do this we employ ‘big-thinkers’ and ‘can-doers’ that share our purpose #uniquelyexperian
Job Description

KNOWLEDGE, SKILLS AND EXPERIENCE

• 5-8 years relevant experience writing and editing technical information required. Bachelor’s Degree in a related discipline or equivalent experience required.
• Experience with Microsoft Office 365: Word, Excel, PowerPoint, Visio and Adobe Acrobat.
• Experience with or knowledge of documentation management systems/practices.
• Excellent organizational and project management skills.
• Excellent problem solving and decision-making skills.
• The ability to work well independently as well as part of a team.

QUALIFICATIONS

• The ability to learn new technical and business concepts quickly.
• Strong analytical and quantitative skills.
• Keen attention to detail.
• Strong knowledge of English language mechanics and editing techniques.
• Excellent interpersonal and communication skills.
• Knowledge of financial services/lending industry/sales preferred.

ROLE SUMMARY

Responsible for the design, development, update, and facilitation of technical and non-technical documentation for the Experian Data Development team. Partners with other leaders in CIS and Experian, such as Operations Managers, Data Analysts, Quality Assurance Managers, Product Managers, Development Managers and Sales Leaders, under the oversight of the Documentation & Training Manager to assess documentation needs, establish documentation objectives, and develop and execute appropriate documentation for existing, new and enhanced operational duties taking into consideration regulatory needs. Participates in document governance and annual reviews.

KEY RESPONSIBILITIES

• Accurately translates complex topics into simple, layman terms.
• Communicates and collaborates with team members and project staff to plan, develop, and produce high-quality documentation in a fast-paced environment.
• Collaborates with education personnel, systems development personnel and other subject-matter experts to create documentation and reference materials.
• Works simultaneously on multiple assignments.
• Makes updates to existing materials to ensure relevance and accuracy while adhering to company format.
• Reviews current documentation format and proposes modifications regarding organization and presentation, performs continuous analysis of documented processes and procedures and collaborates with process owners for modifications when needed, and assumes some responsibility for document governance and reviews.
  Qualifications