Data Privacy Manager

at  DHL

DHL, an award-winning, leading supply chain business is seeking a Data Privacy Manager to join our IT team, supporting the handling and protection of employee and customer personal data assets.
IT is the nerve system of Supply Chain – we connect different parts of our organisation with each other and to customers, translating business needs into solutions across the globe. Our IT professionals play a vital role as strategic partners, capable of enacting value-adding change through standardisation, differentiation and innovation.

The role of the Data Privacy Manager is accountable for supporting all GDPR requirements pertaining to the UK and Ireland region.

• Supporting the handling and protection of employee and customer personal data assets in line with legal and regulatory compliance requirement under the UK Data Protection Act 2018, ROI Data protection Act 2018 and GDPR.
• You will support delivery of processes, policies, and procedures to ensure that UK&I is compliant with Deutsche Post DHL Group personal data processing corporate guidelines, industry best practice and the appropriate legislation.
• Responsible for the detailed roll out and delivery of processes, procedures, training, and guidance to support a Data Protection Management System.
• Ensure compliance within UK&I with applicable Data Protection related legislation including regulations related to GDPR, DP Police Directive and Freedom of Information.
• Ensuring compliance with GDPR, UK Data Protection Act 2018 and ROI Data Protection Act 2018 which brings the regulation into UK & ROI country law.
• Deputising for the Data Protection Officer, to ensure continuity of support to the business.
• Provide coordination with country regulators on behalf of DHL: including analysis of communication of and implementation of guidance.
• Implementing and refining data protection controls, processes, and standards.
• Supporting Data Protection Champions to ensure that they effectively deliver localised support to their allocated business units.
• Managing Data Privacy Impact Assessments with stakeholders to identify high risk areas.
• Delivery of Data Processing Reports and where required gap analyses and mitigation plans.
• Support the maintaining a register of data processing operations and suitable reports.
• Working to support the business to mitigate, remove and manage data processing risks identified in Data Privacy Impact Assessments, Audits and Breach Reports.
• Reporting on status and progress of mitigation plans to DPO.
• Manage the generation of adequate, suitable, and accurate records to meet requirements of legislation. Report on compliance the DPO.
• Leading data protection audits including due diligence and audit of third-party providers; managing the audit schedule, audit structure and audit reporting.
• Support region with handling and protection of employee & customer personal data.
• Be able to respond to questions and queries within UK&I regarding data protection.
• Contributing as key subject matter expert to support the delivery of a Data Protection Management System which ensures data protection by design and default becomes standard procedure/approach/culture.
• Deliver and develop data protection training for employees: promoting awareness on data protection.
• Train the trainer for Champions and business unit training teams to facilitate cascade of Data Protection information.
• Resolving actual/potential data protection issues for customers.
• Support the handling, investigation and resolution of data breaches and incidents.
• Supporting the handling of Data Access Subject Requests relating to personal data.