Data Processing Specialist

at  SupportNinja

WHAT DOES A DAY IN THE LIFE AS A DATA PROCESSING SPECIALIST LOOK LIKE?

• Execute fast, accurate non-voice transaction processing including data parsing, data entry, and updating information
• Closely follow process workflows and support in implementing initiatives and projects as directed by leadership.
• Solicits and readily accepts constructive feedback
• Eager to learn new systems and processes
• Demonstrates close attention to detail and thorough review of one’s work with a focus on quality
• Understands the value of workflows, efficiency, and accuracy when processing repetitive operational tasks with high accountability
• Solutions-focused, viewing challenges as an opportunity to resolve problems and work through them
• Exhausting available resources and materials to resolve issues but knows how to seek consultation from peers and seniors when needed
• Exhibits good stakeholder management, ensuring client expectations are set and able to recalibrate when necessary
• Expresses ideas and suggestions in support of the team’s success
• Sees tasks through to completion and offers support as needed
• Able to communicate clearly and effectively with fellow consultants, leadership, and client contacts
• Collaborates closely with team leader/manager regarding issues or concerns with daily tasks and activities. Sending questions to POC at end of the day regarding any issues with utility accounts

WHAT ARE THE REQUIRED QUALIFICATIONS FOR A DATA PROCESSING SPECIALIST?

• Graduate of an Associate or Bachelor’s degree; undergraduate with a minimum 1 year of experience as a Data Processing Specialist
• Minimum 1 year of experience as a Data Processing Specialist
• Good written and oral communication skills in English
• A high level of process-orientation, digital organization, and resourcefulness Ability to work effectively in sensitive and high-stress situations
• Ability to work in a fast paced environment and multi task
• Consistently perform with high accuracy and attention to detail
• Basic knowledge working with Google Sheets, Excel, etc.

Please refer the Job description for details