Discover Trend
Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro’s cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit
www.trendmicro.com
Discover You
At Trend, we are always looking for top talent. We hire capability 1st, and you will work with the best. When you join us, you have direct access to any level, and freedom to make an impact and influence. With Trend Micro, you drive your own development. You are recognised for your passion to succeed, and can be the best part of yourself here.
Discover your next exciting career opportunity….
The Role:
This position is to join the European Deal Desk Operations Team which is part of the Commercial Centre of Excellence department. In this role, the Deal Desk Analyst is part of a dynamic team, chartered with providing critical support in the areas of pricing, licensing, contract structure, business approvals, and training for high value deals.
In addition, you will work closely with both the Sales & Alliances teams across Europe to support them in winning deals. You will also be involved in project work, to enhance and support the company strategy of driving new SaaS revenue.
To achieve this, you will need excellent problem-solving skills and a flair for workable solutions for complex problems. We will encourage your growth and development and we will work with you to help you have a successful career within Trend Micro. Join our energetic, diverse and growing team today.

The Responsibilities:

• Act as the primary liaison with all Sales teams on all high value non-standard, pricing and deal structuring queries to facilitate deal closure.
• Develop strong relationships that can be transferred across the business, this is vital as the first point of contact for many separate business units including; Legal, Finance, Support, Customer Operations, Compliance and Revenue Recognition teams.
• Work with Sales and broader business units to ensure a clear understanding of the company’s policies and ensure deals meet the compliance standards expected.
• Assist in reviewing complex bid documents and contracts to ensure that we are able to meet all requirements from a Revenue Recognition and Legal perspective.
• Ensure deals are structured correctly, processed efficiently and align to company policies and JSOX regulations.
• Provide recommendations to management on the profitability and strategic nature of specific deals.
• Assist with capturing key internal business trends globally including competitive positioning, product sales within regions, average discounts, win/loss analysis, and other key market insights and trends.
• Identify avenues of enhancing business processes, coordinate with sales, legal, finance and IT to implement changes.
• Work with the internal Sales team to identify and qualify suitable Marketplace opportunities.

You Are:

• Motivated to drive and achieve all key objectives of the role.
• Able to work independently under pressure, with minimum supervision.
• Able to analyse complex deals to small details.
• A big-picture person who is able to see the deal in a bigger context and understand the impact of the deal on the market’s performance.
• Able to identify inefficiencies and streamline improvements to existing sales-processes and procedures.
• Able to evolve the role according to business needs, adding value to the existing role.
• An excellent communicator, with the ability to handle sensitive communication with high proficiency creating a positive experience to all parties.

You Have:

• Fluent written and spoken English.
• Fluency in a second European language is desirable
• Proven previous Software Industry, Deal Desk, Finance, Operations or Pricing experience preferred.
• High level of interest in AWS, Azure & Google Cloud Marketplace possibilities.
• Primary degree in commerce, business studies or equivalent.
• Experience with revenue recognition principles and working in/with Finance Teams is preferred.
• Must be a self-starter, highly analytical, with sound decision-making skills.
• Ability to multitask and prioritize at times of high volume e.g. Quarter-End.
• Strong communication and interpersonal skills; must be able to work well with sales as well as internal departments such as Customer Operations, Finance and Legal.
• Salesforce.com experience.

LI-CM1

At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We like to have fun while taking our culture seriously. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind

• Act as the primary liaison with all Sales teams on all high value non-standard, pricing and deal structuring queries to facilitate deal closure.
• Develop strong relationships that can be transferred across the business, this is vital as the first point of contact for many separate business units including; Legal, Finance, Support, Customer Operations, Compliance and Revenue Recognition teams.
• Work with Sales and broader business units to ensure a clear understanding of the company’s policies and ensure deals meet the compliance standards expected.
• Assist in reviewing complex bid documents and contracts to ensure that we are able to meet all requirements from a Revenue Recognition and Legal perspective.
• Ensure deals are structured correctly, processed efficiently and align to company policies and JSOX regulations.
• Provide recommendations to management on the profitability and strategic nature of specific deals.
• Assist with capturing key internal business trends globally including competitive positioning, product sales within regions, average discounts, win/loss analysis, and other key market insights and trends.
• Identify avenues of enhancing business processes, coordinate with sales, legal, finance and IT to implement changes.
• Work with the internal Sales team to identify and qualify suitable Marketplace opportunities