Debt Collection Officer

at  Charterhouse

• Permanent full time position | Credit / Collections officer
• Flexible working (3 days in the office) | South Eastern Suburbs | Friendly and supportive team
• For Purpose business - Community focused
  Our client as a growing Aged Care Provider based in the south east of Melbourne. who has a strong focus on community and providing the best experience to their clients. You will be responsible for the full credit cycle working with a collaborative Finance team, working along side the Accounts Receivable Officer. This is a permanent full time position, with a mixture of WFH and office based (2 days max in office per week).

KEY RESPONSIBILITIES INCLUDE:

• Exceptional customer service skills, patience, and ability to deescalate conversations and show empathy.
• Must possess strong engagement and coordination skills with relevant stakeholders
• Daily collections (calls and emails)
• Prepare aged debtors reports
• Allocation of payments
• Debtor Reconciliation
• Month end preparation

YOU WILL THRIVE IN THIS ROLE IF YOU HAVE

• Minimum of 2 years experience in a full function Collections / Credit position
• Excellent communication skills both written and verbal
• Ability to deal with various stakeholders - someone who is personable, warm, hardworking and collaborative
• Able to work to tight deadlines
• High attention to detail