Delivery Executive (Defence)

at  CAPGEMINI ENGINEERING

THE DELIVERY EXECUTIVE WILL OVERSEE ALL ASPECTS OF DELIVERY WITHIN THEIR ASSIGNED AEROSPACE ACCOUNTS TO ENSURE A POSITIVE CUSTOMER EXPERIENCE, YOU WILL ALSO:

• Collaborate with their partnered Account Executive(s) to ensure we align Capgemini services to meet customer expectations in a competitive environment and that relevant new services are visible to the customer in the form of demonstrations, points-of-view, white papers, briefings, etc.
• Actively drive delivery-led selling across assigned Accounts.
• Meet financial and non-financial targets for assigned accounts, including leading on profitability improvement initiatives.
• Accountable for delivery of Engagements within their assigned accounts, plus the capacity and competency of Engagement Managers under their direct management.

THE ROLE

• Delivering agreed performance parameters by balancing risks and opportunities within assigned accounts.
• Assesses the suitability of projects and services for inclusion in their area of responsibility and controls their entry through participation in the bid process.
• Maintains a beneficial and manageable balance of projects and services in line with Account plans.
• Reviews and assures the effective management of Engagements.
• Monitors and forecasts the financial performance to maximize contribution margin across Accounts.
• Forecasts and manages the capacity and skills required to deliver current and future projects and services.
• Sponsors the objectives, infrastructure and resources required to deliver the Engagements.
• Establishes a culture of ethical behaviour.
• Achieving assigned utilisation and margin targets for oneself and their assigned team of Engagement Managers.