Delivery Manager, Emerging Tech Team

at  ReadyTech Group

We are seeking a dynamic Delivery Manager to lead our AI Ops Team. This role involves strategic project management, leadership, and coordination of AI initiatives across ReadyTech. The ideal candidate will be adept at balancing technical challenges with business objectives, ensuring projects are delivered efficiently and align with our strategic goals

ABOUT US:

Making a meaningful difference with mission-critical software that empowers communities to thrive.
ReadyTech is more than just a one-trick pony playing in one market with one product, or one customer. We re-imagine, design, develop and deliver technology to solve our customer’s diverse problems – supporting multiple businesses across a variety of markets to be ready for anything.
We’re an ASX-listed company which means we are stable, have a strong track record of sustainable growth and have a significant number of long-term customers. So, what does this mean for you? It means we can offer you an experience that will push you to be your best, provide career-building challenges, and that will offer you numerous growth opportunities that can’t be found in any other company.
It’s an inclusive environment where there is no place for politics, where we get our heads together to solve the problems that really matter to our customers, and where we always stay focused on our north star – the communities we serve, and society at large.
Using your expertise, you will assist with scope requirements, field design documentation, and change request testing. You will also act as an “expert” product resource for customers and will be expected to communicate and prioritise customer requirements to other areas of the business. A focal point of your role involves optimising overall efficiency and performance by identifying opportunities to enhance internal processes.
Project Coordination and Delivery: Responsible for the successful planning, execution, and completion of all emerging tech projects. This includes setting project timelines, allocating resources, managing project budgets, and ensuring that all projects are delivered on time, within scope, and within budget.
Stakeholder Management: Ensure effective communication and collaboration with all stakeholders, including internal teams, external partners, and executive leadership. This includes regularly updating stakeholders on project progress, addressing concerns, and ensuring that stakeholder expectations are met and aligned with project goals.
Team Leadership and Performance: Responsible for leading and mentoring the Emerging Tech Team, fostering a collaborative and innovative work environment. This includes setting performance goals, conducting performance reviews, and providing ongoing support and development opportunities to team members to ensure high performance and continuous improvement.

• Lead the planning, execution, and delivery of AI projects.
• Coordinate cross-functional teams (including design, engineering and product) within the
• centralized AI function to ensure effective collaboration and communication.
• Manage project timelines, resources, and risks, reporting on progress to senior stakeholders.
• Facilitate the identification and prioritization of AI opportunities across product teams.
• Foster a culture of innovation and continuous learning within the team.