Delivery Supervisor

at  Lucid Motors

LEADING THE FUTURE IN LUXURY ELECTRIC AND MOBILITY

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.
As a Delivery Supervisor you will play a critical role in upholding the high standards of our order-to-delivery process. You will lead a team of Delivery Associates and Delivery Operations Specialists ensuring seamless transactions and exceptional service from start to finish. This role is responsible for ensuring state and local compliance, internal business practices, and accurate completeness of every customer transaction. This is a critical role to ensure customer expectations and timelines are met in order to execute on successful customer delivery operations.

QUALIFICATIONS:

• 4- 8 years of experience in a leadership role within the automotive, transportation or logistics industry.
• Bachelor’s degree or equivalent work experience in business, sales, or a related field preferred. High school degree or GED required.
• Proven ability to lead a team of sales and/or process-focused professionals in achieving targets.
• Strong problem-solving abilities. Can identify technical, operational, and organizational roadblocks and provide solutions.
• Business owner mindset with the ability to analyze reports and use our CRM program, Salesforce, with confidence.
• Experience making data driven decisions and holding team accountable to KPI’s
• Adept at nurturing, developing, and leading exceptional customer-oriented teams.
• Strong cross functional collaborative skills, specifically with sales and service teams.
• Demonstrated experience in fostering an inclusive and collaborative team environment.
• Willingness to work weekends and extended retail hours, particularly at month or quarter ends.
• Current Driver’s license and ability to obtain a DMV Salesperson License where required.
• Skilled in Microsoft Office and Salesforce
• Capable of physical tasks such as twisting, bending, squatting, reaching, and standing for extended periods, with or without reasonable accommodations.
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  To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.

Please refer the Job description for details